Refund Policy for Epic Giveaway Hub
Last Updated: 11/06/2024
At Epic Giveaway Hub, customer satisfaction is our top priority. We strive to provide the best possible experience for our participants. However, due to the nature of our services, we have specific refund guidelines outlined below.
1. Eligibility for Refunds
- Refunds are only applicable to purchases or entries made directly on our website, https://epicgiveawayhub.com.
- Refund requests must be submitted within 60 days of purchase.
- Refunds may not be issued for entries made on giveaways with non-refundable terms, such as certain promotional entries.
2. Conditions for Refund
- Refunds will not be granted for completed giveaways where winners have already been selected.
- Purchases made for entries on third-party platforms or promotional partner websites are non-refundable.
- Digital products, such as downloadable content associated with entries, are non-refundable.
3. How to Request a Refund
- To initiate a refund, please contact our customer support team at support@epicgiveawayhub.com with your order details.
- Upon receipt of your refund request, we will review your case and respond within 5 business days.
- Approved refunds will be processed within 7–10 business days, depending on your payment provider.
4. Changes to This Policy
- Epic Giveaway Hub reserves the right to update or modify this refund policy at any time. Changes to the policy will be effective as of the date posted.
If you have any questions or concerns about our refund policy, please reach out to us at support@epicgiveawayhub.com. Thank you for choosing Epic Giveaway Hub!